PV Off Grid: Guarantee conditions

KATEK Memmingen offers a five-year guarantee on various Steca Sinus inverters and solar charge controllers.

KATEK Memmingen guarantees the perfect quality of its products. Should there still be reason for a complaint, you can view the guarantee conditions here:

»DE  »EN  »ES  »FR  »IT



Returns to KATEK Memmingen require a proof of purchase, an RMA number and a fully completed returns form. RMA-Formular. For this purpose, please contact KATEK Memmingen in advance.

Address for submitting complaints

KATEK Memmingen guarantees the perfect quality of its products. Should there still be reason for a complaint, you can view the guarantee conditions here.

In the event of a complaint, please contact your supplier.
Dealers who purchase directly from KATEK Memmingen should send their complaints to the following delivery addresses:

1. Please send the following products to:

Uhlmann Solarelectronic GmbH
Tullastrasse 5
D-79331 Teningen
E-mail: info@uhlmann-solar.de
Tel: +49 7641 8291

a. Xtender (XTS, XTM, XTH)
b. Compact (XPC, C, HPC)
c. AJ
d. MDC/MDCI
e. Variotrack/Variostring
f. Related accessories (RCC-02, ...)
g. Power Tarom 2070, 2140, 4055, 4110, 4140
h. TarCom data logger
i. Motion detector IRS
j. PA HS200 / 400
k. PA CAB 1 / 2 / 3
l. PR 2020-IP(-ALR)

2. Please send all other products to:

KATEK Memmingen GmbH
Mammostraße 1
D-87700 Memmingen
E-mail: customerservice@katek-group.com

General notes

a. Defective products must be returned at the customer's own expense and in appropriate packaging in order to prevent any damage in transit. If you have any questions, please include your return address, telephone number and e-mail address. Please also enclose a description of the fault.

b. The proof of purchase must be enclosed together with returned defective products to KATEK Memmingen, as well as the properly completed Steca RMA forms.

c. Devices with transport damage, defects due to customer fault and the inspection of intact products are not covered by the guarantee. The costs incurred will be charged to the customer.
x
Username:
Thank you, your request has been sent

Your request:

* = mandatory field
x

Product comparison

Not yet able to see all the products you want in the comparison list?
Add more products

How it works:
Open a product group and add the product to the product comparison using the "+ Compare product” button.